11/29/2023 0 Comments Call center representative descriptionThe cookie is used to store the user consent for the cookies in the category "Analytics". This cookie is set by GDPR Cookie Consent plugin. These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team. National Grid is proud to be an affirmative action employer. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. There are comprehensive benefits with this position available after 90 days of successful employment.Preference will be given to multi lingual candidates Spanish, Mandarin, Cantonese, Russian and those candidates with prior customer service experience.This is a full time position of 40 hours per week.Must have at minimum a High School Diploma or GED.There is required training the first 3 -4 weeks of your employment Must be willing to work shifts, which include weekends and most holidays. Must be comfortable with heavy phone work, data entry, always demonstrating a helpful and pleasant attitude. This position is in our Customer Contact Center, answering customer inquiries regarding service, billing, and payments.ĭuring your shift, you will be on the telephone talking with National Grid customers. Candidates must be 18 years of age or older and willing to consent to a background check/drug & alcohol test.Ĭall Center Representative II (Local 101) – 20170892 This position is located in Brooklyn, N.Y and testing will be required for this position. Applications will only be accepted ONLINE from our Careers page. Please encourage your students to apply ASAP. This posting will ONLY be open for several days. Please be advised, our DNY Union Recruiter has just posted our Call Center Representative Level II opportunity online externally.
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